Delivering real solutions for the fast-paced digital world

Pivolocity Services

Digital Marketing & Sales Technology

Fractional Technical Leadership (CIO/CTO/CPO)

Strong senior technology leadership is very critical to the successful growth of your organization but it can also be very expensive. Many organizations have learned that engaging part-time senior leaders is an effective approach. We can provide highly qualified senior leaders with decades of experience with fortune 50 companies and startups on a fractional basis that fits your budget.

Customers expect a high degree of personalized interactions at every stage of their relationship with a company. As such, quality information about an individual is needed by all the functions in a company; from the Marketer working to deliver personalized messages to a Customer Support Representative on the phone with a customer and every process in between.

We can help you ensure that your Marketing and Sales processes are properly instrumented to enable the hyper-personalization that customers today demand. That level of service ultimately drives revenue increases and customer loyalty.

Content Management and Website Optimization

The deluge of tools in the area of website development and management can be overwhelming. More importantly, the tools are less important than having a clear strategy for the goals of your website.

Whether you want to build a new website or revamp an existing one, we can help you prioritize the key areas to focus on first and help you define the execution plan to achieve your goals.

Multi-Channel Message Solutions

Today’s customers expect to be able to reach you 24x7, and in the manner that is most convenient for them. This creates tremendous pressure on your team to meet all of these expectations.

We can help you develop an affordable strategy for implementing a variety of messaging solutions that will allow you to be there where and when your customers need you.

Examples:

  • Custom Contact Modules

  • Marketing Automation Campaigns

  • Live Chat (Sync and Async)

  • AI-Based Chat-Bots

  • Scheduling Tools

  • In-App Messaging

Enterprise & Information Architecture

The last 10 years have brought about massive changes in the technology industry. It’s now possible to provision SaaS solutions in minutes and stitch them together with pre-configured API’s.

And we all know API’s are magic! Right?

While the speed of deployment has improved, the fundamental data hygiene required for any end-to-end solution remains the same whether you are a 10-person startup or 500,000 person multinational conglomerate.

We can help you ensure that the applications you are deploying are seamlessly integrated based on an enterprise architecture and a master data management solution that ensures the data collected from these systems will actually be able to be integrated and deliver the insights your business needs.

Business Intelligence and Data Warehousing

In today’s “always-on” society, people provide a wealth of information about their preferences and interests through the websites they visit, the products they rate, the people they follow and the online communities they engage in. The challenge, of course, is sifting through all this information and making sense of it.

Thankfully, advances in analytics and big data technologies are making it possible to sift through enormous volumes of information that is known about prospects and customers, as well as providing insight into things that can be inferred from their behavior.